Integrations

Zammad offers numerous integrations that add rich features to your instance.

Integrations for Phone Systems

Hint

Your VoIP provider or telephony system is not listed? Possibly your provider supports Zammad by using the generic CTI - if you’re unsure ask your provider.

Provider does not support Zammad? Consider creating a feature request in the Zammad Community.

• CTI (generic)
• Placetel CTI
• Sipgate (sipgate.io)

Integrations for Authentication and Customers

• Clearbit
• Exchange
• LDAP / Active Directory
• PGP
• S/MIME

Integrations for Monitoring Systems

Note

• The documentation currently doesn’t cover the following integrations:

  • Icinga

  • Monit

  • Nagios

• For a guide about how to create tickets from Zabbix, head over to the configuration guide outside of this integrations section.

• Checkmk

Integrations for Issue Trackers

• GitHub
• GitLab

Other Integrations

This section will hold any other integration that can’t be grouped up (yet).

• i-doit
• Elasticsearch (SaaS)