Managing Accounts
=================

Once an account has been added, use the accounts panel to edit its
configuration.

.. figure:: /images/channels/email/panel.png
   :alt: Existing accounts can be edited from the Accounts panel.
   :align: center

.. include:: managing-accounts.inbound-outbound.rst

Destination Group
   Click on the group name to reassign the account.

   .. figure:: /images/channels/email/change-destination-group-for-email-account.png
      :alt: Location of "Destination Group" setting for existing accounts
      :scale: 60%
      :align: center

   Only **active** groups will be displayed. Changing this setting will not
   reassign existing tickets to the new group.

   You can assign the related outgoing email address to the new group by
   choosing the option under **Destination group email address** or leave it as
   it is. To assign an outgoing email address to a group manually, have a look
   at the :doc:`group settings </manage/groups/settings>`.

Email Address
   Use the **+ Add** or **Edit** buttons
   to set up secondary addresses on this account.

   See :doc:`secondary-addresses` for a detailed description of each option.

   .. figure:: /images/channels/email/add-or-update-addresses.png
      :alt: Location of email address add/edit buttons
      :scale: 60%
      :align: center

Enabled / Disabled
   Disabling an account temporarily prevents Zammad from importing its messages.

   This may be necessary during scheduled maintenance
   or when migrating your installation to a new host.

   Disabling an account disables *outgoing* messages for it, as well.

Delete
   Deleting an account removes its configuration from Zammad entirely.

   .. include:: managing-accounts.delete-note.rst