Managing Organizations via the Admin Panel

To manage organizations via UI under Manage > Organizations, you need to have the admin.organization permission. See Reference Guide: Organization Details for help with the individual user attributes.

Creating and editing organizations

Click the New Organization button to create a new one. Simply click on an existing organization to edit it. You can even clone an organization by using the ⋮ menu in the Action column.

Screenshot shows the organization overview in the admin settings.
Deleting organizations

Organizations currently can only be removed via data privacy deletion task by deleting the last organization member and then choose yes for Delete organization?.

Use the ⋮ menu in the Action column in the user overview to open the user deletion dialog or create a deletion task in the data privacy section directly.

Screenshot shows deletion task with deletion of user's organization.

Warning

💥 Deleting a customer destroys all their associated tickets!

To learn more, see Data Privacy.