Current User

Note

If you’re missing variables or are not sure if something is not working as expected, feel free to ask over at the Community.

Current user variables always return values of the current user that caused e.g. a trigger to run.

Note

Due to the above fact, these variables are often not (yet) set or available for usage.

In situations where e.g. schedulers or triggers run, this most likely is nothing you want to use.

Current User Variables

name	variable	example
Current User > Web	#{user.web}	https://zammad.org or empty if not set
Current User > VIP	#{user.vip}	false or true
Current User > Updated by > Web	#{user.updated_by.web}	https://zammad.org or empty if not set
Current User > Updated by > VIP	#{user.updated_by.vip}	false or true
Current User > Updated by > Phone	#{user.updated_by.phone}	004930123456789 or empty if not set
Current User > Updated by > Note	#{user.updated_by.note}	Some note to this user or empty if not set
Current User > Updated by > Mobile	#{user.updated_by.mobile}	0049176123456789 or empty if not set
Current User > Updated by > Login	#{user.updated_by.login}	jdoe
Current User > Updated by > Lastname	#{user.updated_by.lastname}	Doe or empty if not set
Current User > Updated by > Firstname	#{user.updated_by.firstname}	John or empty if not set
Current User > Updated by > Fax	#{user.updated_by.fax}	004930123464789 or empty if not set
Current User > Updated by > Email	#{user.updated_by.email}	jdoe@customer.tld
Current User > Updated by > Department	#{user.updated_by.department}	Sales or empty if not set
Current User > Updated by > Avatar	#{user.updated_by.avatar(60,60)}	avatar picture with width and height in pixel (e.g. 60,60)
Current User > Updated by > Address	#{user.updated_by.address}	Some street 1, 12345 Berlin or empty if not set
Current User > Updated at	#{user.updated_at}	2019-10-07 16:25:00 UTC
Current User > Phone	#{user.phone}	004930123456789 or empty if not set
Current User > Organization > Shared organization	#{user.organization.shared}	true or false
Current User > Organization > Note	#{user.organization.note}	A note to the organization of the user or empty if not set
Current User > Organization > Name	#{user.organization.name}	Zammad GmbH
Current User > Organization > Domain based assignment	#{user.organization.domain_assignment}	true or false
Current User > Organization > Domain	#{user.organization.domain}	zammad.com or empty if not set
Current User > Organization > VIP	#{user.organization.vip}	true or false
Current User > Note	#{user.note}	Some note to this user or empty if not set
Current User > Mobile	#{user.mobile}	0049176123456789 or empty if not set
Current User > Login	#{user.login}	jdoe
Current User > Lastname	#{user.lastname}	Doe or empty if not set
Current User > Firstname	#{user.firstname}	John or empty if not set
Current User > Fax	#{user.fax}	004930123464789 or empty if not set
Current User > Email	#{user.email}	jdoe@customer.tld
Current User > Department	#{user.department}	Sales or empty if not set
Current User > Created by > Web	#{user.created_by.web}	https://zammad.org or empty if not set
Current User > Created by > VIP	#{user.created_by.vip}	true or false
Current User > Created by > Phone	#{user.created_by.phone}	004930123456789 or empty if not set
Current User > Created by > Note	#{user.created_by.note}	Some note to this user or empty if not set
Current User > Created by > Mobile	#{user.created_by.mobile}	0049176123456789 or empty if not set
Current User > Created by > Login	#{user.created_by.login}	jdoe
Current User > Created by > Lastname	#{user.created_by.lastname}	Doe or empty if not set
Current User > Created by > Firstname	#{user.created_by.firstname}	John or empty if not set
Current User > Created by > Fax	#{user.created_by.fax}	004930123464789 or empty if not set
Current User > Created by > Email	#{user.created_by.email}	jdoe@customer.tld
Current User > Created by > Department	#{user.created_by.department}	Sales or empty if not set
Current User > Created by > Avatar	#{user.created_by.avatar(60,60)}	avatar picture with width and height in pixel (e.g. 60,60)
Current User > Created by > Address	#{user.created_by.address}	Some street 1, 12345 Berlin or empty if not set
Current User > Created at	#{user.created_at}	2019-10-07 16:25:00 UTC
Current User > Avatar	#{user.avatar(60,60)}	avatar picture with width and height in pixel (e.g. 60,60)
Current User > Address	#{user.address}	Some street 1, 12345 Berlin or empty if not set