- Core Workflows do not replace Triggers
Workflows manipulate the behavior of fields. However, they do not set values in fields because of actions.
- API calls are only partly affected
Some options affect UI only and thus do not restrict responses and calls.
This affects the following actions:
- Some fields stay unavailable to customers
For technical and security reasons, some default fields (the pale ones you can’t edit) stay unavailable for display and usage on customer permissions.
- What is out of scope of Core Workflows?
Such as (but not limited to):
up- or downgrade permissions of users
affecting article creation or listing