Config

Note

If you’re missing variables or are not sure if something is not working as expected, feel free to ask over at the Community.

Below you’ll find config related variables. These hold useful configuration information that you can use within e.g. triggers to show necessary information to your customer.

The below list gives you an example what kind of data you can expect, it’s not intended to explain the data itself.

Config Variables

name

variable

example

Config > Fully Qualified Domain Name

#{config.fqdn}

zammad.example.com

Config > HTTP type

#{config.http_type}

https or http

Config > Organization

#{config.organization}

Zammad GmbH value set in Branding

Config > Product Name

#{config.product_name}

Helpdesk value set in Branding

Config > SystemID

#{config.system_id}

31 (value between 1 and 99)

Config > Ticket Hook

#{config.ticket_hook}

Ticket#