Network

Note

Only relevant for on-premise users.

As a SaaS customer of Zammad, you don’t have access to these settings. We’re handling these for you to ensure service stability.

Note

The proxy settings can only be saved after successfully testing the proxy connection.

Proxy Address

Allows you to provide a proxy server if needed. This is relevant for network communication by Zammad.

It does not affect the update process or Elasticsearch.

Username for proxy connection

If your proxy server requires authentication, provide the username here.

Password for proxy connection

If your proxy server requires authentication, provide the password here.

No proxy for the following hosts

Exception list for hosts you can’t or don’t want to reach via proxy server.

Default: localhost,127.0.0.0,::1

Hint

In case you are using the default Docker Compose stack behind a proxy, make sure to add the Elasticsearch container to the exception list. The default container name is zammad-elasticsearch.