Watch Your Inbox With Fetchmail

Maybe you want to add emails via Fetchmail or Procmail to Zammad.

To get this to work you need to pipe your emails to rails.

Note

If you installed Zammad through a package manager (rather than from source), replace rails r with zammad run rails r below. To learn more, see Administration via Console.

Command line:

$ su - zammad

$ cd /opt/zammad

$ cat test/fixtures/mail1.box | rails r 'Channel::Driver::MailStdin.new(trusted: true)'

Fetchmail

Create .fetchmailrc:

$ su - zammad

$ cd ~

$ touch .fetchmailrc

$ chmod 0600 .fetchmailrc

Edit .fetchmailrc:

#
# zammad fetchmail config
#
poll your.mail.server protocol POP3 user USERNAME pass PASSWORD mda "rails r 'Channel::Driver::MailStdin.new(trusted: true)'"

That’s it. Emails now will be directly piped into Zammad.

Using Procmail for Advanced Features Like Presorting

If you want to do some more with your emails, like presorting to a Zammad group or filtering spam, you can use Procmail.

Fetchmail config looks slightly different.

Edit .fetchmailrc:

#
# zammad fetchmail config
#
poll your.mail.server protocol POP3 user USERNAME pass PASSWORD mda /usr/bin/procmail is zammad here

Create .procmailrc:

$ su - zammad

$ cd ~

$ touch .procmailrc

Edit .procmailrc:

# --
# Pipe all emails into Zammad
# --
PATH=/opt/zammad/bin:/opt/zammad/vendor/bundle/bin:/sbin:/bin:/usr/sbin:/usr/bin:
SYS_HOME="/home/zammad"
RAILS_ENV=production
GEM_PATH=/opt/zammad/vendor/bundle/ruby/2.4.1/
LOGFILE="$SYS_HOME/procmail.log"
#VERBOSE="on"
:0 :
| rails r 'Channel::Driver::MailStdin.new(trusted: true)'