Core Workflow Condition Operators

You might know that there is a separate section for explaining condition operators. Head over there to see a detailed explanation of many conditions and operators.

Due to differences to other places in Zammad which are also using conditions (e.g. triggers), you can find a dedicated description of operators for core workflows below.

Be aware that the availability of the operators depends on the selected attribute and its field type. Some of the operators may only be available for system attributes (e.g. for “tags”, “active”).

Operator	Description
after (absolute)	Matches if a date/time is after a specific point in time.
after (relative)	Matches if a time span after a specified event has passed.
before (absolute)	Matches if a date/time is before a specific point in time.
before (relative)	Matches if a time span after a specified event has not passed.
contains	Matches if a specified value is present.
contains all	Matches if all of the specified values are present.
contains all not	Matches if none of the specified values are present.
contains not	Matches if a specified value is not present.
contains one	Matches if one specified value is present.
contains one not	Matches if one specified value is not present.
does not match regex	Matches if content doesn’t fit to regex rule.
ends with	Matches if content ends with specified value.
ends with one of	Matches if content ends with one of the specified values.
from (relative)	Matches if date/time is after a period of time after an event.
is	Matches if content is equal to a specified value.
is any of	Matches if content is equal to any of specified values.
is modified	Matches if content is modified. True from the moment of changing content until form submit.
is modified to	Matches if content is modified to a specific value. True from the moment of changing content until form submit.
is none of	Matches if content is none of any specified values.
is not	Matches if content is not equal to a specified value.
is set	Matches if content is present.
just changed	Matches if content has changed. Only true for the moment of changing content until next form field action/click.
just changed to	Matches if content has changed to a specified value. Only true for the moment of changing content until next form field action/click.
matches regex	Matches if value fits to regex rule.
not set	Matches if no content is present.
starts with	Matches if content starts with specified value.
starts with one of	Matches if content starts with one of the specified values.
till (relative)	Matches if date/time is before a period of time before an event.
today	Matches if date/time is today.
within last (relative)	Matches if date/time content is within specified period of time before now.
within next (relative)	Matches if date/time content is within specified period of time after now.